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Terms and Conditions

Last updated: March 2026

1. Introduction

Welcome to Travel Genie Lanka ("we", "our", "us"). By downloading our app or accessing our website (travelgenielanka.com), you agree to comply with and be bound by the following Terms and Conditions.

2. Scope of Services

Travel Genie Lanka acts solely as a booking platform that connects travelers with third-party service providers, including but not limited to hotels, villas, and vehicle rentals (with or without drivers). We do not own or directly operate these accommodations or vehicles.

3. Payments

All online payments are securely processed through our authorized internet payment gateway, PayHere. We do not collect or store your credit/debit card information on our servers.

4. User Responsibilities

Users must provide accurate information during booking. Any misuse of the app, including the Emergency SOS feature, may result in immediate termination of the user account.

5. Limitation of Liability

While we strive to provide the best travel options, Travel Genie Lanka is not liable for any injuries, damages, losses, or delays caused by third-party service providers (hotels, transport providers, etc.) during your trip.

6. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be updated on our website and app.

7. Contact Us

For any inquiries regarding these terms, please contact us at: support@travelgenielanka.com